Huge tech opportunities Kenyan retailers can tap

Consumers become emboldened to ask for what truly meets their needs. PHOTO | SHUTTERSTOCK

A recent report by audit firm Deloitte surveyed 50 senior executives from leading retail outlets across the globe and asked them about their predictions for the industry in the next 12 months.

At the time, the world was still reeling from the disruptive effects of Covid-19 that had wreaked unimaginable havoc on global supply chains and labour markets, precipitating a historic global inflation and possibly recessions in some leading economies.

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Note: The results are not exact but very close to the actual.