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Why corporates need to rethink one-size-fits- all medical cover
In an economy where people expect personalised experience from their bank to their mobile network, a flat medical scheme increasingly feels like the exception rather than the norm.
I'm in my 20s and single, but a big chunk of my medical cover goes to maternity and family benefits I don't need, while the outpatient and mental health support I'd actually use is limited. My older colleagues probably feel the exact opposite. This begs the question: is my company’s medical cover actually working for me, or just for the average employee? --Doreen, Machakos.
Most organisations are quietly paying for medical cover half their people will never use and underpaying for the care the other half desperately needs.