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How HR can introduce culture of recognition
Improved customer satisfaction is another boon from employee applause. When employees are given enough kudos it becomes contagious. FILE PHOTO | SHUTTERSTOCK
As we approach the end of the year, most companies are looking at how they can appreciate staff despite various business challenges.
An HR professional once told me that they only recognise employees during annual performance reviews. However, employees want to be celebrated regularly. As HR, creating a culture of recognising people due to personal and professional achievements, department wins, and overall company achievements helps them feel valued.
It promotes job satisfaction, employee retention, productivity and boosts morale. So, how can you introduce the culture of recognition in the workplace?
As an HR professional, you can make employees feel recognised by having an open-door policy where you can give feedback not only about their work but the workplace. It helps you know what can be improved in the organisation.
It also helps employees to know what is expected of them and what they can do to improve in their work when you also give your feedback.
This kind of environment makes staff feel recognised and held in high esteem.
Open communication
Peter worked on a project with the CEO and he never heard about it again. A few weeks later, he found out, through office rumors that the company got a big contract following the project presentation. It made him feel unappreciated and left out because no one acknowledged the effort he put nor did he receive any update on the progress of the project.
Employees feel engaged in business success when they feel included. Having open communication between the management and staff will create a positive environment where they feel heard and valued.
As HR, you can consider having an internal newsletter or weekly reports where critical information can be shared or have a weekly meeting where important announcements can be made.
Create a culture of celebrating wins
An employee may be getting married, graduating, having a newborn or having a birthday. Cutting a cake together or having a meeting where you can announce these achievements can make a big impact.
As an HR professional, you can ensure that the workplace celebrates its accomplishments regularly. Celebrate not only a personal achievement but also that of a department that has done well and also the company. Create an employee recognition programme such as employee of the month appreciate well-performing employees. This helps employees to feel respected. It also shows them they contribute to the company’s overall goals.
Find ways to motivate
You do not need money to motivate an employee. Find a simple and cost-effective way to say thank you for the work done. Take your time and take them for lunch. Saying something such as “thank you’’ or ‘’well done’’ goes a long way.
Employees will feel acknowledged when you take time to invest in their career development. Having training that develop their skills is a way to make them feel cherished and as a result, make them want to do more for the company.
HR professionals can consider implementing team building. It builds the importance of their contribution to the organisation and how they can work with other team members.
Be flexible
Employees appreciate the flexibility accorded to them when something personal comes in the way.
For instance, you can come to a work from home agreement for an employee who is dealing with a sensitive personal matter or has a newborn. You can allow an employee not feeling well to go home early.
Conclusion
Employee recognition is important for retaining talent and ensuring employees stay engaged to business success.
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