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Why Kenya is tightening telecoms quality rules amid digital surge
Poor telecom quality can undermine cloud adoption, artificial intelligence deployments, startup ecosystems and investor confidence, particularly as businesses become more dependent on digital platforms.
Kenya is moving to tighten telecoms network quality rules amid rising concern over congestion, patchy mobile internet performance and deteriorating user experience as the country accelerates its digital economy ambitions.
The country’s Communications Authority (CA) has proposed raising the minimum quality-of-service (QoS) compliance threshold for mobile operators from 80 percent to 90 percent, while also introducing tougher county-level monitoring and quarterly assessments.
